Mail goes to a person, not a ticket queue. Write in English about anything — a bug, a billing question, a feature you wish existed, or a complaint.
Email
ayaanbhowmick135@gmail.com
Business name
Clearhead Labs (Ayaan Bhowmick, sole proprietor) — India
Typical reply time
Within two working days.
What to include
It saves a round trip if you can tell us:
- the email address you sign in to Inkvale with;
- which platform you were on — Android, web, desktop or iPhone;
- for a billing question, whether you subscribed on Google Play or on the web, and roughly when.
Common requests
| You want to… | Do this |
|---|---|
| Cancel a subscription | See the cancellation and refund policy — it depends on where you bought it. |
| Ask for a refund | Email us within 7 days of the charge with the date and amount. Our position is on the refunds page. |
| Delete your account and data | In the app: Settings → Delete Account. Full detail on the account deletion page. |
| Ask a privacy question or exercise a data right | Email us; see the privacy policy for what we hold and why. |
| Report a security issue | Email us with "security" in the subject. Please don't file it publicly until it's fixed. |